Collection and Use of your Personal Information
We will always inform you before we collect any personal information from you and the reason for it. Personal information is data that can be used to uniquely identify or contact a single person. In no circumstances if your data passed on to any third party companies. All data is kept within Lavatronics Limited.
Here are some examples of the types of personal information Lavatronics Limited may collect and how we may use it:
Personal information we may collect
When you create an account, register your products, purchase a product, sign up to the newsletter, participate in an online survey, contact us, apply for a job, submission of an entry for a sweepstakes or other promotion, we may collect a variety of information, including your name, age, mailing address, telephone number, email address, contact preferences and credit card information.
How we use your personal information
Some of the ways we may use your personal information include to:
allow us to keep you informed on Lavatronics Limited’s latest product announcements, software updates, events and promotions.
process your orders and deliver what you have ordered.
contact you by phone and email, such as communications about purchases.
provide and administer contests, sweepstakes or other marketing or promotional activities
conduct voluntary questionnaires and surveys in order to provide better products and support to our customers.
Access to and Accuracy of your Personal Information
We need your help in keeping your personal information accurate and up to date. Please edit or notify us of any changes to your personal information.
Collection and Use of Non-Personal Information
In some instances, we may collect non-personal information (data in a form that does not permit direct association with any specific individual). The following are some examples of non-personal information that we collect and how we may use it:
We may collect information such as language, occupation, area code/post code and location. This information is used to better understand and improve our products, services and advertising.
We may collect information on customer activities on our website. This information is collected and used to help us provide more useful information to our customers and to understand which parts of our website, products and services are of most interest.
If we do combine non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined.
Security of your Personal Information
Lavatronics Limited is committed to protecting the personal information you share with us. When you enter sensitive personal information (such as credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology.
We use a combination of industry-standard security technologies, procedures and organisational measures to help protect your personal information from unauthorised access, use or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its security.
We recommend you to take every precaution in protecting your personal information when you are on the Internet such as change your passwords often, use alphanumeric passwords and use a secure browser.
Cookies and Other Technologies
If you do not wish to accept cookies, they can be disabled by referring to your browser manufacturer’s instructions. Please refer to your browser instructions or help screen to learn more about these functions. For example, in Internet Explorer, you can go to the Tools/Internet options/Security and Privacy Tabs to adapt the browser to your expectations.
Web beacons, also known as single pixel or clear gif technology, or action tags, may be used on our site. This technology tells us which users clicked on key elements (such as links or graphics) on a webpage or an email. If you ask us to send you information on a promotion or a newsletter, we may use web beacons to establish which emails are actually opened. We use this information in order to optimise our content and services.
These Web beacons usually work in conjunction with cookies. If you do not want your cookie information to be associated with your visits to these pages, you can disable them in your browser. In Microsoft Outlook 2003 or similar, downloading of pictures can be turned off on a site by site basis.
Children’s PrivacyWe do not knowingly collect personal information from children under the age of 14. If we learn that we have collected the personal information of a child under the age of 14, we will take steps to delete the information as soon as possible.